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Our Norstar Meridian Helpful Tips

Today is September 26 2017
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Buying Out of Service Nortel, Norstar and Meridian product

Norstarmeridian is always looking to buy your old phone system. We process requests for buying old phone systems. If you company has recently upgraded their phone system don’t throw the old system away. Recycle the system by selling it to Norstarmeridian. We refurbish the equipment and resell it to customers thereby increasing the life of the product.

If you have a list you would like us to bid on please email it to us.

 

Tell a Friend | View Comments (0) | | Feb Thu 18 2016, 15:32pm

Nortel Norstar Callpilot

The Nortel Norstar Callpilot 100 and the Callpilot 150 solution fulfills the needs of unified messaging for our enterprise customers by providing advanced messaging features without sacrificing traditional voicemail features in an IT friendly solution. CallPilot does this while being intuitive to use, simple to administer and easy to install and maintain. With CallPilot Unified Messaging, Avaya delivers a solid application that will improve productivity and allow your enterprise to operate more efficiently. The callpilot 100 comes with 10 Mailboxes and can be upgraded with license files or keycodes to go to 40 Mailboxes. The callpilot 150 comes with 32 mailboxes and can be expanded to 300 mailboxes. Both of these units have a place with different size companies. We do have the keycodes and license to expand these units.

 

Tell a Friend | View Comments (0) | | Feb Wed 10 2016, 9:12am

Norstar Tech Support

As the Nortel Norstar Meridian product becomes of age, there may be a time when you find yourself in need of a little help.
We are here to provide Norstar Tech Support. You can visit our site and open a ticket or just simply call us and we can open a ticket for you. Usually your questions can be answered in a matter of a few minutes. We are happy to answer any questions you may have. You can find a link here to open a ticket. Norstar Tech Support Also visit our blog, the question you have may have been answered on the blog.

 

Tell a Friend | View Comments (0) | | Feb Wed 10 2016, 8:43am

Norstar Feature Codes

Feature Codes
The phone can access a range of functions by pressing the phone\'s Feature key and dialing the required feature code.

* Speed Dial: Feature 0
Dial a stored number. Follow it with a 3-dight number system speed dial (000 to 999) or * and a 2-digit number personal speed dial (00 to 99).

* Ring Again: Feature 2 (Set)/Feature #2 (Clear)
Set a ringback on the extension being called. When the target extension ends its current call,you are rung and when you answer, a new call is made to the target.
* Conference: Feature 3
Turn the current call and any held call or calls into a conference call. The held call can be an existing conference to which you want to add another call.
* Forward Unconditional On: Feature 4 (On)/Feature #4 (Off)
Switch on and off immediate forwarding of calls to the number entered.
* Last Number Redial: Feature 5
Redial the last number dialed. This code can only be used when the phone is currently idle.
* Page: Feature 60
Make a page call to an extension or group. The target extension or group members must be free and must support
handsfree auto-answer in order to hear the page.
* Retrieve Messages: Feature 65 or Feature 981
Access your voicemail mailbox to collect messages.
* Dial Voice Call: Feature 66
Have a call automatically answered on speaker phone after 3 beeps. If the extension is not free when called, the call is presented as a normal call.
* Priority Call: Feature 69
Allows you to call another user even if they are set to \'do not disturb\'. A priority call will follow forward and follow me settings but will not go to voicemail.
* Transfer: Feature 70
Put your current call on hold and make an transfer enquiry call to another number. Pressing Feature 70 again to completes the transfer.
* Call Park: Feature 74
Park your current call. The park slot number used is based on your extension number. For example, for extension XXX, the first parked call is assigned to park slot XXX0, the next to XXX1 and so on up to XXX9. Any user can unpark the call by entering that park slot number.
* Call Unpark: Feature #74
Unpark a call. The code is followed by the park slot number used to park the call.
* Call Pickup Group: Feature 75
Answer a call ringing a group of which you are a member. You can use this function even if you group membership is currently set to disabled.
* Directed Call Pickup: Feature 76
Answer a call ringing the user or hunt group extension number specified.
* Call Timer: Feature 77
Briefly display the current duration of the currently connected call. The final duration of a call is also automatically shown after a call is ended.
* Time of Day: Feature 803
Briefly display the time and date during a connected call.
* Do Not Disturb On: Feature 85 (On)/Feature #85 (Off)
Switch do not disturb on or off. Do not disturb overrides all forwarding and follow me functions. Calls go to voicemail if available, otherwise the caller receives busy.
* Group Listen On: Feature 802 (on)/Feature #802 (Off)
Group listen allows you to hear the caller on the phone speaker while you speak through the handset microphone.
The code must be dialed during the call. Group listen is automatically turned off at the end of a call.
* Call Log: Feature 812
Displays your call log. Use the * key to switch between all calls, missed calls, outgoing calls and incoming calls. Use
the volume keys to move through the calls in the currently displayed category. To make a return to the entry displayed press #, to delete the entry press Hold.

 

Tell a Friend | View Comments (0) | | Feb Mon 8 2016, 14:59pm

Remotely Access Your Norstar Voicemail

Step 1
Call the main number for your office\'s switchboard from a remote location.

Step 2
While the Auto Attendant is talking do step 3

Step 3
Press the * (star or asterisk) button on the phone\'s keypad twice
while the recorded greeting plays.

Step 4
Key in the number for your extension and your voicemail password
on the phone\'s keypad. Enter these numbers one right after the other.

Step 5
Listen to your voicemail messages.

Related product: Flash Voice Mail

 

Tell a Friend | View Comments (0) | | Feb Mon 8 2016, 14:58pm